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SmartTrack Call & Billing Analysis

The momentohs® SmartTrack Call & Billing Analysis is a powerful call costing and management system. Its Call Billing rate table is flexible and can be configured for pulse or duration-based operations. Charges can be made sensitive to peak and off-peak periods of the day, weekdays, and public or national holidays. Users can monitor the costs per trunk, for each group of extensions or by reviewing the call destinations. Profitability analyses can be performed to fine-tune pricing to extract incremental revenues. All charges can be posted directly to the guest folio on-line.

Any PABX system that has a Call Data Record (CDR) output and/or a Property Management System (PMS) port can be integrated with momentohs®. The presence of a PMS port within the PABX is essential for the execution of commands such as blocking and unblocking room telephone extensions, collection of guest messages, and arrangement of wake-up calls from the front desk.



Functions

Flexible Pricing, Call Billing (Incoming, Outgoing, Unanswered, Abandoned and Transferred calls), Call Barring/Unbarring, Room Change, Room Status, Charge Posting, Cost Analysis, Internet Billing, Reports, Administration Tools and Security, Auto e-Mail, COM, Flat File and IP Interface to PABX.

 

 
 
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