momentohs® is the first truly integrated HMS (Hospitality Management Software). With 12 modules encompassing the entire operational spectrum, momentohs® provides for seamless information flow. The modular based approach is similar to the ERP concept pioneered by SAP, which is the standard in many industries such as petro-chemical, manufacturing, pharmaceutical, banking, oil and gas and Telco. Each momentohs® module is comparable to the best of breed market leader and its features/functionality exceeds or is equivalent with the added advantage of seamless integration. For example, our Guest Experience Monitor (GEM) is integrated with the Front Office, Point of Sale and Central Reservation. The benefits of knowing frequent guests with loyalty cards at the point of capture, be it CRS or FO, empowers the hotel to trigger customized services preferred by the customer. How many times do regular guests have to fill in their cards at the reception over and over again on every visit? As Keith Gruen remarks, "Other companies in other industries also need software to manage their operations. They don't buy best of breed; they buy huge software applications called ERP from companies such as SAP or Oracle. An ERP includes everything from financial accounting, inventory, payroll, supply chain management, production planning, CRM and so on. Where's the hotel ERP"?

In today's demanding business world, best practice solutions need to offer far more than what a conventional PMS or a multiple vendor HMS can offer. As the cofounder of Fidelio (Keith Gruen) said recently in a speech, "this industry is moving very, very slowly" and "nobody makes a difference by buying Micros. So is there any hotelier out here willing to bet his or her future on a small and unknown vendor with a revolutionary but unproven solution"? momentohs® is the revolution.

Seven Seas is the first to achieve and define the difference between a Property Management System and Hospitality Management Software. HMS is way beyond Guest Check in Check out, Reservations etc. Changes in the hospitality industry during the last few years have been staggering. Today's hoteliers have to contend with operational efficiency, branding in a highly competitive marketplace and face the challenge of improving sales and revenue per available room (RevPAR). Price competition coupled with service differentiation to meet guest demands has put tremendous burden on maintaining profitability. Strong revenue growth has not necessarily resulted in improved profitability. The pressure on profitability is expected to increase over the next few years. Hoteliers have to apply imagination in business model innovation, accelerate the quest for quality, enhance the guest experience, automate business processes and make decisions based on valuable management reports.

Property Management System continues to be the standard description for Hospitality Management Software. The Front Office remains as the core and five star chains maintain Fidelio FO as the de facto standard. Whilst, this is true, the other functions such as F&B, POS, Sales & Catering are equally essential. Most five star hotels' profitability originates from Banqueting and F & B. The last few years, PMS has progressed to HMS (Hospitality Management Software), which includes FO, POS, F&B, Event, Sales & Catering. Although a step in the right direction there are more problems created than resolved. Many five star hotels have multiple vendor systems and although the vendors claim it to be interfaced or integrated it does not meet best practices. Worst, modules from multiple vendors run as silos and the ability to generate meaningful reports is painstaking. There are vendors who have integrated solutions and these are the new breed that bring the best practice value propositions.

Beyond the customary traditional modules FO, BO, POS, F&B, CRM, Catering and Event management, momentohs® far exceeds the industry standard by incorporating SMART Technology integration for delivering enhanced guest experience, such as Room Management/Energy Management and RFID. Managing the property beyond the Front Office includes reducing energy costs, guest location, secure access and identification and other value propositions, which can be addressed with SMART Technology.

momentohs® is the next generation truly integrated HMS.