law describes a long-term trend, in which the number of transistors that
can be placed inexpensively on an integrated circuit doubles approximately
every two years. The law is named after Intel co-founder Gordon E. Moore,
who described the trend in his 1965 paper. The paper noted that number of
components in integrated circuits had doubled every year from the invention
of the integrated circuit in 1958 until 1965 and predicted that the trend
would continue "for at least ten years". Even today, his
prediction has proved to be uncannily accurate, and the law is now used in
the IT industry as a whole to guide long-term planning for research and
The hospitality industry, in comparison to other sectors such as Finance,
Manufacturing and Telco has surprisingly remained static all through these
years. Take Finance and manufacturing sectors, the software systems
deployed today is a paradigm shift compared to 10 years ago. Unfortunately,
that is not visible in the hospitality industry which still carries out
daily routines based on old technology, which of course, can be done in a
smarter and quicker way using tomorrow’s technology. Cindy Estis Green, a
2009 inductee to HFTP’s International Hospitality Technology Hall of Fame
has this to say, "Everybody has legacy systems in place: POS,
accounting, telephone systems — a spaghetti network of systems. However,
it’s hard to find out about customers because of the mishmash of systems.
For example, spa use is often in a standalone system and not fully linked
into a PMS or CRS system".
There are still hotels that are being run manually. It is not just happening
in small sub 20 room’s hotel but even in 3 star hotels that boast up to 200
rooms. Nevertheless, maybe because of budget constraints or resistance to
technology, they will not know the other side of optimizing operations and
achieving cost efficiency and revenue maximizations. In our experience, we
have also come across medium sized hotels using entry level software suited
to small hotels that do not meet the functional requirements. Saving 30-40%
in costs has its down side. It takes one unscrupulous manager to know the
system faults or control weaknesses to take advantage. The 30-40% saving
could be wiped out in no time. The saddest part is, the owner may never
Some have pulled out of the crowd and apply technology to automate
processes and compute data analysis and reap the rewards. As a wise owner,
you would most probably be thinking about issues that are much more
relevant such as optimizing rates real time as the clock ticks, managing
distribution in a systematic order and building a central guest database
for multi-properties. Check-in, check-out, housekeeping and call-centre
reservations are a thing of the past especially when Internet booking is
growing at such an astonishing rate. Online hotel bookings in 2002 clocked
at just over USD 6.2 billion and that figure is expected to be double
digits in 2012, once the economy recovers. It is just not Front Office
module as the deciding factor. Many industry standard software vendors are
pestering their customers to upgrade to the latest versions with higher
costs when upgrading only means spending extra money to have a few
additional features that hoteliers most probably may not even use.
Before you consider upgrading your system, you might want to research what
technology has to offer. Recent advances in IT such as Service Oriented
Architecture has made it possible to fuse distribution, revenue
optimization and a central depository database all together without having
interface hassles and keeping the cost of ownership low. Interface is a
word of the past while these concepts mentioned above will be all
integrated into one single module, by a single vendor and hosted on the
cloud platform. These issues have now been answered and we are talking about
effectively and uniformly deploying revenue management, web reservation,
CRM, GDS, OTA’s, Business Intelligence and Credit Card Interface across a
chain of hotels. So, when you decide to change why not drop us an email and
ask what’s next for this industry in terms of innovation? We will be more
than happy to show you our momentohs® Central Reservation Office (CRO) and
the wonders it can do to your hotel. It is a rule changing journey and one
that promises to be the next generation central reservation unmatched by
any in the market today.
are quite a number of hotels, which have been converted from decommissioned
airplanes and not just the small micro flight planes but the gigantic Jumbo
jets. For instance, Jumbo Hostel, which is based in Arlanda, Sweden, has 27
rooms from its Boeing 747-200. They boast a luxury suite which is located
at the converted cockpit, offering a paranomic view of the airport, where
the airplane is stationed.
Suite @ Cockpit of Jumbo Hotel, Arlanda, Sweden.
Suites in the Netherlands have taken it further, making the whole airplane
a luxury suite for two only. Located at Teuge airport in the Netherlands,
what used to hold 120 passengers is now grounded and provides amenities for
two, such as crisp white interiors, a jacuzzi, sauna, a Blue Ray player, 3
flat screen tvs, and a hostess that's available 24/7. The cockpit has been
left untouched for a dash of excitement and history, and parachute jumps and
stunt plane rides are also available (via a different plane, of course) for
the even more daring. Another notable airplane-into-hotel is the 727
Fuselage Home, located in Costa Rica. While the other two ‘airplane hotels’
are based in airports, 727 Fuselage Home offers a view close to nature,
overlooking the ocean while having the plane itself located in the midst of
a primary jungle.
view for 727 Fuselage Home.
Suites with its luxurious interior, cost is €350/night for a single couple,
which includes a full breakfast.
transactions are voluminous in both front-line and back office. Operations
in back of the house receive many transactions from food and beverage to
operational supplies. To record and verify each transaction with
acquisition entries (Custom duty, Freight charges, other expenses) take much
time. With momentohs®, these challenges are smoothly addressed and managed.
All item transactions received are recorded automatically in real-time,
online, both to the General Ledger and Supplier’s book and this ensures on
time efficiency, which relieves both accounting and operations to focus on
quality of items received, control cost and spend time on other tasks.
Real time integration results better Aging analysis, Purchase & cost
statistics and this will eventually results in taking right decisions, work
smarter & proper execution of procedures. The easy process tracking for
each transaction in the system with the help of the detailed audit trail
makes momentohs® financial and food & beverage module serves the
hospitality system as efficiently as mid range ERP systems.