One of the single-most important benefits that a new ERP system can bring to an organization is a quantum improvement in the user's efficiency.
momentohs® enterprise' shortcut keys for the field, event and menu levels enable the users to have easy and fast operations. The tree and tab structure gives the user the ability to open and operate multiple windows at the same time. It provides drill down option for most of the screens and reports for detailed information.
momentohs® enterprise provides guest likes, dislikes and favorites in a single key stroke, thus enabling the Front Office agent to efficiently meet the needs of the guest. It makes life easier with tracking and processing of business. The intelligence of the application with business rules and work flow helps the users to move forward with the business flow easily.
Utilising Windows and SQL server based technologies, momentohs® enterprise is a comprehensive seamlessly integrated business management system with 13 functional modules covering all aspects of hospitality management. Being modular, it facilitates the independent deployment of each module, even allowing a phased approach, as the need be. The modules are Front Office, Food and Beverage, Event Management, Call Billing, Guest Experience Monitor (GEM), Spa, Central Reservation, Web Reservation Portal, POS, Fixed Asset, Business Intelligence and Financial reporting. Third party Intellectual Capital (Human Resources) and Payroll can be integrated easily.
Technology advances at a phenomenal pace and our architecture allows us to meet the associated demands for information exchange via Web sites, email, hardware controllers and intelligent devices. The software offers multiple user-defined criteria for enquiry search and reports. momentohs® enterprise can be readily integrated to third party applications, i.e. GDS, IDS etc. It also comes with guest-centric and related profiles, which enables effective execution of marketing and loyalty programmes with GEM (Guest Experience Management). Improved Web interoperability and security enhanced multilevel user access with multi-property are other features, which sets us apart in the industry.
momentohs® enterprise facilitates an integrated digital dashboard for staff empowerment and knowledge sharing to improve efficiency in guest services. It provides user-defined alerts and internal messaging. To enhance delivery of services, the system has inherent user activities, tasks and escalation functions.
momentohs® enterprise has embedded accounting codes that are derived from the Uniform System of Accounts for the Lodging Industry. The comprehensive and intelligent rate management function is augmented with a multilingual and multi-currency system. The software has centralised operations for reservations, management, purchasing and warehousing.
Whenever an activity requires accounting, be it from Front Office, POS or Spa such as billing, receivables, payables, or general journal entries, it is automatically captured and processed, which is then reflected in the general ledger and financial reports.
Intelligent process flow and integration between modules allow for flexible navigation subject to user rights. Query and Reporting is available through Crystal Reports, which can be exported to various formats like Word, Excel or PDF.
momentohs® enterprise is easy to manage, easy to use, scalable and completely modular. The screen painter option allows the user to customise the entry screen as per their needs. Users can add more fields and edit the labels on the screens, like Reservations, Guest or Corporate profiles.
The dashboard can be customized as per the user rights and requirements. It has the facility to programme 'hot keys' for frequent screens with short key entries. Bookmarks provide the user with easy and fast navigation to their favorite screens.
momentohs® enterprise' graphical floor plan can design layout as per the physical structure of the hotel. Graphical screens like floor plan and room plan allow the user to do multiple functionalities from a single window.
momentohs® enterprise is flexible to operate in a variety of platforms, including multi-property single/multi server configuration, using the Internet or intranet.
momentohs® enterprise' seamless integration provides for enterprise reporting, analysis, contract management, customer tracking and corporate data mining, allowing you to oversee revenue and expense flows as they happen.
If you are searching for enhanced management reporting via user-defined templates intended for reports and letters, momentohs® enterprise is your answer. Our Business Intelligence tool is used to visually ascertain the status of a business enterprise via key business indicators. Digital dashboards use visual, at-a-glance displays of data pulled from disparate business systems to provide warnings, actions notices, forecasts and summaries of business conditions, thus providing the ability to make more informed decisions based on collected BI (Business Intelligence). momentohs® enterprise' business intelligence provides additional benefits to increase overall revenues, aligning of strategies and organisational goals. Visual presentations of performance measure the ability to identify and correct negative trends and quantify efficiencies and inefficiencies. The ability to generate detailed reports showing new trends and increased productivity, i.e., spending less time managing data, identifying trends and uncovering risks proactively is what differentiates momentohs® enterprise in the industry.
Multi-property functionality provides increased guest satisfaction across the entire hotel chain. The crossover business process flow between the properties allows cross viewing of guest history and preferences, which, in turn, facilitates the service agent's full awareness, leading to enhanced guest experience and increased loyalty. Multi-property operations clearly benefit both from leveraging the operations to maximise discounts and from defining common standards for geographically diverse properties. Hotels which operate multi-property portfolios can benefit from hiring revenue managers to oversee clusters of hotels.
The seamlessly integrated, guest-centric modules provide the hotel's service agents with the tools they need to personalise service, exceed guest expectations and increase revenue. Users can generate easily consolidated reports like hotel status, availability, P&L, Balance Sheet and Trial Balance. In pure multi-property scenario, guests can check in from one hotel within the chain, consume from F&B outlets from another and checkout from a third - which demonstrates the powerful integration capabilities.
Smart Technology improves the service experience of the guest with automated responses for queries raised. Management and guests receive instant and detailed status of various alerts such as room temperature, security and concierge requests. Energy-saving systems for each room, which can be customized to user-specific arrangements, and one-touch screens with relevant data for helping and guiding guests to their preferences, are just some examples of enhancing guest experience as well as reducing operational costs.
Having Energy & Room Management systems interfaced to momentohs® enterprise enables the front office and housekeeping to be aware of room temperatures and the presence of guests in rooms, concierge requests. Standards and business process functionality can be programmed, such as room temperature alerts, noise levels and other monitoring and control systems, which ensure cost control, safety and security.
