Event
Management is an integral part of
the hospitality business where meetings,
seminars and dinner functions require
addressing diverse customer demands.
Planning and co-ordination of the
property services and resources
are crucial for staging such events
and require detailed information
including dissemination to the respective
departments.
momentohs® Event Management (EM)
has an automated module that manages
all aspects of events, from planning
and resource management to venue
scheduling, staff allotment, invoicing
and reservation of guest rooms (including
group blocking). The module is designed
specifically to suit the needs of
a banquet and catering department,
either as a stand-alone business
or as part of a larger property.
Integration with the Front Office,
Food and Beverage and Financial
modules makes the entire process
smooth and hassle free.
This module has built-in suggestive
selling capabilities to determine
function rooms' maximum yield and
maximum usage, most popular seating
set-ups, assign seating by table
or seat number, guest registration
and many more to conduct a successful
event.
momentohs® EM facilitates meeting
the demands of internal and external
catering by automatically generating
the Banquet Event Orders (BEO) in
addition to a simplified replicating
of recurring events. BEO can be
automatically e-mailed or faxed
from the system effortlessly. EM
is also suitable for single medium
size convention and exhibition centers,
which are ancillary to the hotel/resort
property.
EM can also be integrated with public
displays and in-room interactive
TV to broadcast event programs and
promotions (optional).
The Event Management Module provides
the following main functions:
- Maintenance of reservations
for venues, with the ability to
request products and services
associated with a particular booking
- Management of customised events
- Creation of detailed agendas
of activities taking place in
multiple locations
- Allocation of individual pricing
structures for any additional
products and services offered
through these event bookings
The
momentohs® Event Management module
automates the planning of special
occasions, conferences or corporate
events. Any event can be planned
accurately, to the finest detail,
thereby minimising the amount of
paperwork required during the planning
stage.
- Generation of a clear overview
of all scheduled events, including
such details as the number of
staff required, venue set-up needs,
particular event requirements,
and resource allocation
- Coordination between the Event
Management module with the Front
Office module that enables hotel
room and event venue bookings
in one single reservation transaction
- Coordination between the Event
Management module with the Food
& Beverages module that seamlessly
addresses the Food and Beverage
needs of an event
Resources,
including both labour and material,
needed to fulfil an event booking
can be allocated based on availability.
Over-bookings made for similar resources
for events staged at the same time
at different venues within the property
can also be controlled.
- Management of event reservations,
as well as event inventories,
for all listed venues
- Venue selection using a variety
of criteria, such as the number
of staff required per event
- Comprehensive event view, using
an event calendar, on a weekly
or monthly basis, at the click
of a button
The Event Scheduling
and Tracking features of the Event
Management module enable accurate
follow-up of any event-tasks. In
addition, schedules can be prepared
per individual event or group of
events running at the same time
within any given property. A detailed
schedule can be entered for each
event reservation thus enabling
tracking of all the internal hotel
activities and guest activities
in any given event, Grouping and
filtering of internal tasks can
be used to generate task lists by
department.
The Event Management module can generate a consolidated invoice at the end of each event that can be settled either at the Front Office or at the Back Office depending on the guest details and sufficient credit. Dynamic designing of Floor plans for each events are also defined in the module.
Pre-defined reports
can be customised with Crystal Writer
for quick management reporting,
operational handling, and decision-making.
Event Planning,
Guest Room Reservation, Event Design,
Event Reservation, Event Tracking,
Event Calendar, Venue Design and
Planning, Invoice, Reports, Admin
Tools and Security.
