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The Power Of Integration: Delivering Stellar Business Performance

Event Management is an integral part of the hospitality business, where meetings, seminars and dinner functions require close attention to diverse customer demands. Planning and co-ordination of the property services and resources are crucial for staging such events and necessitate access to detailed information including dissemination to the respective departments.

momentohs® Event Management (EM) is an automated module that manages all aspects of events, from planning and resource management to venue scheduling, staff allotment, invoicing and reservation of guest rooms (including group blocking). The module is designed specifically to suit the needs of a banquet and catering department, either as a stand-alone business or as part of a larger property. Integration with momentohs® Front Office, Food and Beverage and Financial modules makes the entire process smooth and hassle-free.

It is a truly enterprise-wide solution with ERP-like design providing the most complete solution today exceeding current industry standard software. This module has built-in suggestive selling capabilities to determine function rooms' maximum yield and maximum usage, most popular seating setups, assign seating by table or seat number, guest registration, and many more features to conduct a successful event.

momentohs® EM facilitates meeting demands of internal and external catering by automatically generating the Banquet Event Orders (BEO). In addition to a simplified replication of recurring events. BEO can be automatically e-mailed or faxed from the system effortlessly. EM is also suitable for single medium-size convention and exhibition centres, which are ancillary to the hotel/resort property.

momentohs® EM can also be integrated with public displays and in-room interactive TV to broadcast event programmes and promotions (optional).

momentohs® Event Management

Event Proposal/Reservation

  • Maintenance of reservations for venues
  • Ability to request products and services associated with a particular booking
  • Management of customised events
  • Creation of detailed agendas of activities taking place in multiple locations
  • Allocation of individual pricing structures for any additional products and services offered through these event bookings
  • Event setup design using MS Visio
  • Creation of proposals and follow-up based on cut-off date

Event Planning

  • Planning of special occasions, conferences or corporate events. Any event can be planned accurately to the finest detail, thereby minimising the amount of paperwork required during the planning stage
  • Generation of a clear overview of all scheduled events including such details as the number of staff required, venue setup needs, particular event requirements and resource allocation
  • Coordination between the Event Management module with the Front Office module that enables hotel room and event venue bookings in one single reservation transaction
  • Coordination between the Event Management module with the Food & Beverages module, which seamlessly addresses the Food and Beverage needs of an event

Venue & Resource Management

  • Management of event reservations as well as event inventories for all listed venues
  • Venue selection using a variety of criteria such as the number of staff required per event
  • Comprehensive event view using an event calendar on a weekly or monthly basis at the click of a button
  • Both labour and material needed to fulfil an event booking can be allocated based on availability
  • Over-bookings made for similar resources for events staged at the same time at different venues within the property can also be controlled

Event Schedule and Tracking

  • Enable accurate follow-up of any event related tasks
  • Schedules can be prepared per individual event or group of events running at the same time within any given property
  • A detailed schedule can be entered for each event reservation, thereby enabling tracking of all the internal hotel activities and guest activities in any given event
  • Grouping and filtering of internal tasks can be used to generate task lists by department

Invoices & AR Management

  • Generate a consolidated invoice at the end of each event that can be settled either at the Front Office or at the Back Office depending on the guest details and sufficient credit
  • Facility to transfer outstanding amount to Folio or City ledger
  • Drill down to specific details or view of the source entry
  • Bill Transfer
  • Generation of AR Receipts and Credit Note
  • Receipts/Invoice transfer from one AR to another AR

Inquiry

  • Dynamic designing of venue plans for each events
  • Event Plan
  • Venue Plan
  • Event Inquiry
  • Event Calendar
  • Customer/Group contact maintenance
  • Activity Management
  • Diary Maintenance
  • To-do List
  • User-wise Dashboard

Reports

  • All the reports available in single/multi-property scenario
  • Daily transaction reports
  • Cashier Transaction/Summary Statements
  • List for Menu, Venue, Labour, Resource, Service and Rental
  • Event Proposal/Reservation list by status
  • List of cut-off dates for events
  • Revenue Report by type
  • Event Detail with cost
  • Guest Room Control Log
  • Lost Opportunity Revenue Report
  • Event Business/Function Sheet
  • Market Segment Summary
  • Event Order
  • Business Source Summary

                     

Administration Tools & Security

  • Multi-level Security Management
  • Audit Trail
  • Creation of Users and Groups
  • User Programme Setup

 

Report Architect

  • End user can develop new report with Crystal Report Writer and attach to other momentohs® modules
  • Screen/Report Painter for formatting vouchers/documents
  • momentohs® Report Designer for the customisation of native reports

 

Functions

Event Planning, Guest Room Reservation, Event Design, Event Reservation, Event Tracking, Event Calendar, Venue Design and Planning, Invoice, Reports, Admin Tools and Security.

 
For five to seven star chain properties, it encompasses the entire spectrum of a hotel’s operations at property level and Head Office central MIS.
For medium size properties from 50-250 rooms, which require reduced functionality at a lower price and yet manage its operations efficiently.
For small to medium size resort or city boutique hotels with less than 50 room, it provides better features than off the shelf software at a competitive price and yet scale up to sprint when required.
For fine dining and table service restaurants, it is a fully integrated solution with POS, Financial, Cost control and Guest Experience.
 
 
 
 
 
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