Central Reservation

The momentohs® Central Reservation System (CRS) enables an entire chain of hotels to be centrally managed by a single reservation office. This application is web-based and maintains room rates, contracts and allotments, guest information, and room inventories of all properties belonging to various hotel chains existing in the central database. In addition, this database can be accessed via a web browser by the central reservations office.

momentohs® CRS also incorporates reservation of facilities and leisure activities within the hotel/resort e.g. outlets, jungle trekking, scuba diving and more, which allows charges to a single folio. This facility can be enhanced for customer loyalty programs managed by the property or chain of properties.

Real-time analysis and overview of the CRS environment allows the manager to assume full control of the operations of the CRS centre and respective properties.

Central Bookings

Room inventories of multiple properties available in one convenient location, such as the Central Reservation Office
Electronic communication with chain properties to update reservations and room positions in their systems and room positions at the central office
Accommodation of call centres that accept bookings from travel agents, corporations and FIT's

FIT Booking

Instant room availability information
Online reservation confirmations
Online reservation status

Agent Booking (Travel Agents, Tour Operators, Corporations)

Agent secure login
Agent reservation
Reservation tracking
Choice of multiple properties
Account management

Security

In order to ensure that all online reservations are generated only by Guests with a genuine interest in your property, the web Interface will not record any reservation details unless they are accompanied by a valid credit card number. This requirement will prevent any bogus reservations from being entered through the internet at the expense of your business.

Functions

FIT Reservation, Agent Reservation, Corporate Reservations Reservation Status Monitoring, Agent Account Management, Agent Profile, Allotments, Special Offers, Overbooking, Guest History, Multi-Property Operation, Interface to momentohs® Front Office and Web Reservation Portal.